In June 2018 the City formally adopted a “Plan to Prevent and Reduce Homelessness,” which established strategic goals and supporting actions to prevent and address homelessness within the City. As part of the City’s efforts to achieve these strategic goals, existing partnerships have been strengthened and new partnerships have been forged to provide the necessary resources and services to those in need. Information on the resources and services available to residents will be made available through this page.
Resources & Services
The following is a list of various resources and services available to residents experiencing, or on the cusp of experiencing, homelessness:
- Motel Vouchers
- Emergency Shelter & Housing Resources
- Short-Term Rental Assistance
- Utility Assistance
- Case Management
- Mental Health Services
- Low-Cost Medical Services
- Substance Abuse Programs
- Clothing Referrals
- Food Resources
For assistance with these services and resources, contact the Tri-City Mental Health Center Community Navigator team by phone at 888-436-3246 or email. Or contact the Union Station Homeless Services Housing Navigator team by phone at 626-545-1487, email, or submit a request for outreach through Los Angeles Homeless Outreach Portal (LA-HOP).
- Tri-City Mental Health
- Union Station Homeless Services
- Los Angeles Homeless Outreach Portal (LA-HOP)
- Los Angeles Homeless Services Authority (LAHSA)
Tri-City Mental Health was established in 1960 through a Joint Powers Authority (JPA) Agreement between the cities of Claremont, La Verne, and Pomona, to deliver mental health services to the residents of the three cities. Tri-City is the designated mental health authority for local residents, serving children, youth, adults, and older adults alike.
Tri-City has a Community Navigator program that consists of highly trained staff who specialize in linkage and referral to local resources. This dedicated team helps individuals, families, and caregivers gain access to needed resources, including informal community supports and formal services. Specialized Community Navigators focus on serving those experiencing, or on the cusp of experiencing, homelessness.
This Tri-City La Verne City Council Presentation (PDF) provides additional information on the specific homelessness services and resources provided by the Community Navigators.
To contact a Community Navigator call 888-436-3246 or contact them via email. Community Navigators are available Monday through Friday from 8:30 am to 5 pm, with on-call services available after-hours and on weekends.
Founded in 1973, Union Station Homeless Services is a non-profit organization committed to helping homeless individuals and families rebuild their lives. Union Station Homeless Services is the San Gabriel Valley's largest social service agency assisting homeless and very low-income adults and families. Union Station Homeless Services core services include outreach, bridge housing, permanent housing, and employment in addition to offering basic needs, such as meals and showers, as well as care coordination, benefits enrollment, and referrals to medical and mental health services.
This USHS La Verne City Council Presentation (PDF) provides additional information on the specific homelessness services and resources provided by Union Station Homeless Services within the City of La Verne.
The Los Angeles Homeless Outreach Portal (LA-HOP) is a web-based portal designed to assist people experiencing homelessness in LA County with outreach services. This mobile-friendly platform empowers members of the general public, first responders, and service providers to provide information on individuals who may be experiencing homelessness and request outreach. Outreach requests can be submitted through the LA-HOP website.
The Los Angeles Homeless Services Authority (LAHSA) was created in 1993 and is an independent, joint powers authority. LAHSA is the lead agency in the Los Angeles Continuum of Care, which is the regional planning body that coordinates housing and services for homeless families and individuals in Los Angeles County. LAHSA coordinates and manages over $400 million annually in federal, state, county, and city funds for programs that provide shelter, housing, and services to people experiencing homelessness.
LAHSA provides funding, program design, outcomes assessment, and technical assistance to more than 100 non-profit partner agencies that assist people experiencing homelessness achieve independence and stability in permanent housing. LAHSA's partner agencies provide a continuum of programs ranging from outreach, access centers, emergency shelters, safe havens, transitional and permanent housing, and prevention, along with the necessary supportive services designed to provide the tools and skills required to attain a stable housing environment. LAHSA partners with the City and County of Los Angeles to integrate services and housing opportunities to ensure wide distribution of services and housing options throughout the Los Angeles Continuum of Care. Additionally, LAHSA coordinates the annual Homeless Count to determine the number of individuals experiencing homelessness within each community and throughout the Los Angeles region.